Sales & Trade Associate, EME

The Sales & Trade Associate, EME is a key operational role supporting the execution of commercial and trade strategies across retail and distributor channels in Europe and the Middle East. This position owns the day-to-day coordination of sales administration, product launches, trade marketing, and supply operations — enabling the Sr. Area Manager to focus on strategic growth and key partnerships. The ideal candidate is highly organized, analytically strong, and comfortable working across functions in a fast-paced, high-growth beauty environment.

This position is hybrid and will report on-site (3) days a week and work remote up to (2) days a week.

Key Responsibilities

Sales Administration & Account Coordination

• Support the Sr. Area Manager in day-to-day management of retail and distributor accounts across the EME region.

• Maintain and update retailer and distributor databases, order forms, registration files, and platform listings (including Sephora EUR).

• Coordinate purchase orders, innovation orders, gratis and sampling orders; track order status and liaise with internal teams to ensure timely fulfillment.

• Assist in preparing JBPs, commercial agreements, and retailer documentation; maintain organized records of contracts and agreements.

• Manage distributor operational requests, including sourcing extra trade materials, samples, and assets.

Product Launch & Trade Marketing Execution

• Coordinate administrative aspects of product launches end-to-end: pricing, order forms, timelines, retailer registration files, and asset delivery.

• Support execution of trade marketing plans including promotions, GWPs, GWP tracking, advent calendars, boxes, and pouches.

• Partner with Marketing to ensure all campaign assets and materials are delivered to retailers and distributors on time.

• Organize and manage sample shipments to retailers at launch; track and manage sample, tester, and promotional inventory allocations.

• Coordinate field follow-up including gratis push based on supply and demand; support field visits (e.g., Oh My Cream).

Reporting & Business Analysis

• Compile and maintain weekly and monthly sales reports (sell-in, sell-out, MOB, forecasts); ensure accuracy of data for business reviews and internal reporting.

• Track key KPIs and support performance analysis across retailers and distributors, including trade and promotional action impact on sell-through.

• Conduct market and competitive analysis to support commercial decision-making.

• Assist with SKU-level forecasting in collaboration with Sales Planning and Supply teams.

• Support E&O (excess and obsolete) optimization analysis and inventory reserve visibility.

Inventory & Supply Operations Support

• Monitor stock levels by retailer; track and flag out-of-stock (OOS), low stock, and back-in-stock (BIS) situations proactively.

• Coordinate with Supply Chain and Logistics teams to ensure smooth product flow and accurate order tracking.

• Maintain sampling file tracking and catalogue follow-up including SKU management, warehouse inventory, and return dates.

• Support communication with the field and coordination with Marketing during press and sampling pushes.

Cross-Functional Collaboration & Administrative Support

• Serve as a coordination hub across Sales, Marketing, Operations/Logistics, and Finance to ensure aligned execution on commercial priorities.

• Prepare presentations, reports, and meeting materials for internal and external stakeholders; coordinate business reviews and partner follow-ups.

• Assist Finance with invoicing, budget tracking, and P&L support as needed.

• 2–4 years of experience in sales support, sales operations, trade marketing coordination, or commercial administration in the beauty or consumer goods sector

• Strong organizational skills with high attention to detail and ability to manage multiple priorities in a fast-paced environment.

• Solid analytical skills; proficiency in Excel (pivot tables, reporting, data analysis) required.

• Strong communication skills and ability to collaborate cross-functionally across time zones.

• Fluency in English required; fluency in French or additional European languages strongly preferred.

• Experience working with international beauty retail or distributor accounts

What we would like to offer...

• Competitive salary

• Bonus Opportunity

• Paid time off

• ILIA Products - Quarterly stipend to replenish your favorite products and try new ones

About ILIA

ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn’t been done before.

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