Director, Creative Operations

The Director of Global Creative Operations will lead the overall creative and marketing process, driving the marketing calendar, project management, and photo shoot production to ensure seamless alignment and delivery of all marketing campaigns and brand experiences.

This role is hybrid and open to candidates based in Los Angeles, CA.

Responsibilities:

Integrated Calendar and Creative / Marketing Alignment

• Oversee and drive the creative deliverables for the seasonal marketing innovation process, ensuring timely and efficient execution of all related quarterly and monthly meetings to support streamlined initiatives across all channels

• Ensure marketing strategies are aligned with product launches, seasonal trends, and promotional events to maximize brand exposure and impact.

Project Management

• Develop and implement effective project management practices to drive efficient workflows, timely execution, and successful completion of all creative projects.

• Manage a high volume of asset requests and prioritize effectively to ensure deliverables are met on time and within budget.

• Establish clear project goals, deliverables, timelines, and resource allocation to achieve optimal outcomes.

• Optimize and lead go-to-market project workflows to facilitate seamless collaboration between Marketing, Copy, Visual Merchandising, Sales, Product Development, Packaging and Operations.

• Oversee PM team and provide support by monitoring project progress, identifying potential roadblocks, and providing solutions to ensure on-time and on-budget project delivery.

• Work closely with vendors and production partners to ensure timely execution and adherence to brand guidelines for global and regional markets, ensuring consistency across all consumer touchpoints—retail, print, digital, etc.

Team Leadership and Development

• Provide strong leadership and mentorship to the creative operations team, fostering a culture of collaboration, creativity, and innovation.

• Facilitate professional growth and development of team members, encouraging a high-performance mindset.

• Foster cross-functional partnerships to enhance collaboration and promote a seamless workflow across departments.

• Implement process improvements, based on best practices for beauty Creative Operations, to create efficiencies in support of ILIA’s business and growth objectives.

Budget Management

• Work closely with finance and marketing leadership to establish and manage the creative budget.

• Monitor spending, identify cost-saving opportunities, and ensure budget compliance throughout all production and marketing activities.

• 8+ years in creative operations or project management within a fast-paced, creative environment (CPG/beauty preferred)

• Proven experience leading and developing high-performing creative teams, fostering collaboration, and driving efficiency.

• Strong ability to implement and optimize workflows, manage timelines, and allocate resources effectively across multiple projects.

• Excellent interpersonal and communication skills, with the ability to influence and build strong relationships at all levels of the organization.

• Expertise in creative project management tools (e.g., Asana, Monday.com, Wrike) and digital asset management (DAM) systems.

• Team player with a growth mindset and collaborative spirit

What we would like to offer...

• $135,000-150,000 annually*

• Bonus Opportunity

• Health Benefits - 100% employer-paid medical, dental & vision coverage

• Flex Time Off - No cap on personal time off and paid company holidays

• Seasonal Flex Days - Flexible scheduling to enjoy extra time under the sun during the Spring & Summer season

• Parental Leave - Up to 18 weeks paid parental leave

• 401(k) - Save for your future with a 401(k) with a company match

• Flexibility & Wellness Stipends - Monthly stipends to support remote work & self-care

• Hybrid Work Model - Find your flow, working from home or from one of our offices

• ILIA Products - Quarterly stipend to replenish your favorite products and try new ones

*This is the anticipated salary range for this position. The actual salary offered will carefully consider a few factors including your skills, qualifications, experience, and location.

About ILIA

ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn’t been done before.

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